Senior Partnership Management – Point X

 Job Description:

  • To identify and acquire new potential partners (participated venders/merchants for point redemption of both “X-Store” and “Scan & Pay” features)
  • To drive usage / points redemption volume through partnership management, tactical campaigns, X-Store products management, and other initiate programs.
  • To manage overall customers’ experience, satisfaction and engagement including partners’ relationship.

Major Role Responsibilities:

  • Responsible for PointX platform for Point-burn/ redemption volume, X-Store Product management, new partners/ vender expansion, tactical campaign, customers & partners’ engagement, and other initiative projects.
  • Manages new partners/ venders onboarding into the application as well as inventory and products management of X-Store.
  • Creates loyalty mechanics and communication plan (Offline and Online media communication) to build point awareness into customer top of mind.
  • Be a part to support on developing user interface and experience in digital communication channels.
  • Gives requirement for improving customer experience and point usage of mobile app, Line, POS and other new channels.
  • Forecasts, simulates, analyzes, and measures the success of campaign. Able to identify good, bad result and provide learning and recommendation for the next campaigns.
  • Ready to take and fast response on special project for strategy and manage within Timeline.
  • Works collaboratively with Product team, Finance and other related parties to deliver the company target.

Experience, Skills/Competencies:

  • At least Bachelor’s degree or Master’s degree in Business or Marketing. MBA is a plus.
  • Over 8 years background in Marketing, Mobile application/ Technology sector, Retail Banking Business – Card Usage & Rewards Point program experiences are preferred.
  • Have Retail industry knowledge.
  • Understand in point loyalty scheme.
  • Have Partnership management & negotiation skill.
  • Marketing Analysis and communication skill.

 Personal Attributes:

  • Strong communication, analytical and inter-personal skills (written and verbal)
  • Can-do attitude with an entrepreneurial spirit
  • Ability to multitask while maintaining a strategic focus
  • Strong organizational and administrative skills
  • Well versed in current marketing and mobile/digital best practices
  • Outgoing, proactive and team player