Senior Point Exchange and Business Development – Point X

Job Description:

  • To identify and acquire new potential partners (Point Exchange – Point in and Point out) as well as complete deals for Point Exchange rate.
  • To explore and initiate new business opportunities, aligning with the company’s target.
  • To manage overall customers’ experience, satisfaction and engagement including partners’ relationship.

 

Major Role Responsibilities:

  • Responsible for PointX platform for Point Exchange ( Point-in and Point-out), tactical campaign, customers & partners’ engagement, and other initiative projects.
  • Expands and closes deals with new partners with acceptable profit and align with the company’s target.
  • Manages new Point Exchange-partners onboarding into the application as well as maintains or enhances exiting partners’ end-to-end process.
  • Creates loyalty mechanics and communication plans (Offline and Online media communication) to build point awareness into customer top of mind.
  • Gives requirement for onboarding new partners or improving customer experience and ensures the project, aligned to the product roadmap.
  • Forecasts, simulates, analyzes, and measures the success of campaign. Able to identify good, bad result and provide learning and recommendation for the next campaigns.
  • Ready to take and fast response on special project for strategy and manage within Timeline.
  • Works collaboratively with Product team, Finance, Marketing, and other related parties to deliver the company target.

 

Experience, Skills/Competencies:

  • At least bachelor’s degree or master’s degree in business or marketing. MBA is a plus.
  • Over 10 years background in Marketing, Mobile application/ Technology sector, Retail Banking Business (Card Usage & Rewards Point program experiences) are preferred.
  • Have Retail industry knowledge.
  • Understand in point loyalty scheme.
  • Have Partnership management & negotiation skill.
  • Marketing Analysis and communication skill.

 Personal Attributes:

  • Strong negotiation, Pitching/Presentation, and inter-personal skills.
  • Can-do attitude with an entrepreneurial spirit
  • Ability to multitask while maintaining a strategic focus
  • Strong organizational and administrative skills
  • Well versed in current marketing and mobile/digital best practices
  • Outgoing, proactive and team player