SCBX Unleashing CX: EP2 Designing for Maximum Impact and Scale with Natt Phenjati, Thai Gov Design Community Founder
Explore how design can drive maximum impact and scale in today’s digital customer experience (CX) landscape. In this session, you’ll uncover strategies for improving digital government services, crafting community-driven customer experiences, and designing interfaces that focus on ROI. Gain valuable insights from industry leaders as they discuss how smart CX design can influence growth, engagement, and business success.
