SCBX is committed to ensuring compliance with policies and procedures as well as with relevant rules and regulations by conducting regular communication and training on eight mandatory courses which all employees are required to complete on an annual basis.
SCBX is committed to ensuring compliance with policies and procedures as well as with relevant rules and regulations by conducting regular communication and training on eight mandatory courses which all employees are required to complete on an annual basis.
Training on 8 mandatory courses
| Course | Percentage of employees completing the course in 2022 |
|---|---|
| Personal Data Protection Act | 99% |
| Cybersecurity Awareness | 92% |
| Anti-money Laundering and Counter Terrorist Financing |
95% |
| Code of Conduct | 91% |
| Operational Risk Management | 97% |
| SCB Safety First | 89% |
| Anti-corruption and Bribery | 91% |
| Market Conduct | 97% |
Training on 8 mandatory courses
| Course | Percentage of employees completing the course in 2022 |
|---|---|
| Personal Data Protection Act | 99 % |
| Cybersecurity Awareness | 92 % |
| Anti-money Laundering and Counter Terrorist Financing |
95 % |
| Code of Conduct | 91 % |
| Operational Risk Management | 97 % |
| SCB Safety First | 89 % |
| Anti-corruption and Bribery | 91 % |
| Market Conduct | 97 % |
Business Ethics
The SCBX Group is committed to operating with integrity and responsibility to all stakeholder groups by requiring directors, executives, and employees at all levels to review and acknowledge the SCBX Financial Group Code of Conduct while encouraging strict compliance through regular training.
Moreover, suppliers are encouraged to acknowledge and strictly adhere to the Supplier Code of Conduct before commencing their work.
Anti-corruption and Bribery
The SCBX Group has zero tolerance and pledges to shun and prevent any form of corruption and bribery by requiring every employee to comply with SCBX Group’s Anti-corruption and Bribery policy and practices.
The Bank has been a declared member of Collective Action Coalition Against Corruption (CAC) since 2010 and became a certified member in 2017 to date. At the same time, the Bank continues to enforce a No Gift Policy to demonstrate the Bank’s commitment to transparent business conduct, adherence to the code of conduct, and compliance with the Anti-corruption and Bribery Policy.
Anti-money Laundering and Prevention
The SCBX Group specifies policies and procedures relating to Anti-money Laundering and Counterterrorism and the Proliferation of Weapons of Mass Destruction Financing applicable to employees at all levels.
The Group, through SCB, also continues to develop and improve internal systems and processes to keep up with the new operating context in the digital era and protect the Bank from being victimized by criminals or terrorists through money laundering or crimes involving the financing of terrorism or the proliferation of weapons of mass destruction. In addition, staff training is organized to continuously enhance their knowledge and understanding, such as by:
- Mandatory AML/CTF training for all employees
- Mandatory AML/CTF training for relevant personnel
- Training and refresher sessions by internal legal or compliance managers
- Training by external experts
Protecting Personal Data
SCBX has adopted group-wide risk management for personal data protection through the enforcement of privacy notices overseen by specific governance, with an effective risk management framework to build and maintain trust from customers and stakeholders.
Governance of Data Privacy Protection
SCBX has specified a privacy protection governance structure and policies relating to the risk management of personal data and ensured that the Group’s subsidiaries have appropriate processes and monitoring mechanisms in place for cybersecurity risk, PDPA risk, and data risk. Meanwhile, the Risk Office and the Data Protection Officer seek to foster good practices, management, and audit operations within the SCBX Group to comply with the Personal Data Protection Act, B.E. 2562 (2019). SCBX plans to collect and centralize group-wide data at DataX, the SCBX Group’s Center of Excellence, which is tasked with the role of fostering best practices in terms of data sharing, governance, analysis, and protection.
Data Privacy Protection and Management
The SCBX Group, through SCB, has specified privacy incident management procedures as a guideline for employees to handle and respond to privacy breaches promptly and effectively and boost productivity, consistent with the response playbook. In addition, SCB places importance on cultivating employee awareness through regular training, communication, and internal activities. Moreover, penalties are enforced if employees are found guilty of personal data violations or any mishandling of customer personal data.
Corporate Governance
Risk Management
