SCBX Unleashing CX: EP2 Designing for Maximum Impact and Scale with Dave Malhotra, CEO and Lead Hustler at ShakeSphere & SoldOutt
Explore how design can drive maximum impact and scale in today’s digital customer experience (CX) landscape. In this session, you’ll uncover strategies for improving digital government services, crafting community-driven customer experiences, and designing interfaces that focus on ROI. Gain valuable insights from industry leaders as they discuss how smart CX design can influence growth, engagement, and business success.
