SCBX Unleashing CX: EP2 Designing for Maximum Impact and Scale
Explore how design can drive maximum impact and scale in today’s digital customer experience (CX) landscape. In this session, you’ll uncover strategies for improving digital government services, crafting community-driven customer experiences, and designing interfaces that focus on ROI. Gain valuable insights from industry leaders as they discuss how smart CX design can influence growth, engagement, and business success.
Key Sessions discussed
Designing Interfaces with ROI as the Primary Goal
Dave Malhotra
CEO & Lead Hustler at ShakeSphere & SoldOutt
Design for better Digital Government Services
Natt Phenjati
Thai Gov Design Community Founder
Building a Community-First “Hotel” CX to Attract Digital Nomads to Chiang Mai
John Ho
Founder & CEO of Alt_Coliving and Coworking Spaces
Panel Dicussions : Maximizing Impact Balancing Innovation at Scale
Pete Chemsripong
UXTH Community Founder
Moderator
Event Resources
